Site's Policy

You are requested to read these Terms and Conditions in full and carefully, as a precondition for a contract between the parties.
The store is open for the purchase of products by the public worldwide, provided that buyers are 18 years of age or older, have a valid email address, and use a valid credit card approved by the credit company.
A prerequisite for the validity of any purchase is the credit card company's approval of the transaction.
Surfing the store and/or purchasing any product and/or service offered for sale constitutes your full consent to the terms and conditions outlined herein. If you do not agree with these terms, you are asked not to use the store.
The price includes VAT unless otherwise expressly stated.

A regular sale offers a limited amount of products at a pre-determined price. The sale procedure will be carried out under the following conditions:

The store will display a list of products including all details about the product or service offered for sale and the price as determined in advance. The sale is while stocks last.
After adding the requested products to the "shopping cart," the buyer will continue on the "Shopping cart" page to "Purchase confirmation," fill in all required details, and then complete the online buying process.
The sale procedure will be completed after verifying the transaction by phone within 24 business hours from the date of ordering. The store will call the customer to collect credit card information and confirm product availability before finalizing the order.

Products may be replaced via invoice within 14 days only.
Refunds will be issued within the legally required business days, for purchases above the amount specified by law. Refunds will be processed according to the original payment method used by the customer.
For transaction cancellations, 5% or 100 NIS (whichever is lower) will be deducted from the refund amount.
Store credit is personal and cannot be transferred or sold.

Customers may cancel a transaction in accordance with the Consumer Protection Law 5741-1981 (http://www.consumers.org.il/category/deal-annulment-regulations).
A purchase may be canceled within 14 days from the date of receipt of the product. Cancellation requests must be submitted in writing, by fax, or by email directly to the store.
In the event of cancellation, the customer will be charged a fee of 5%, but no more than 100 NIS, as required by law.
If the product was already delivered, the customer must return it to the store in its original packaging, complete and undamaged.
The customer is fully responsible for shipping fees if the product was already shipped before cancellation.
The store reserves the right to cancel a transaction or sale in whole or in part in the following cases:
- Clerical errors in product description or pricing.
- Force majeure events, including war, terrorism, or natural disasters.
Notice of sale cancellation will be provided to customers by phone or email.
If a product is out of stock after an order has been placed, the store may cancel the sale or offer an equivalent alternative product. Customers will be notified in writing or by phone.

The store will deliver products to the address provided by the customer during registration, within the timeframe specified on the product sale page, unless otherwise stated and after credit card approval.
The store and/or its suppliers will not be responsible for delivery delays caused by:
- Force majeure, including war, terrorism, or natural disasters.
- Strikes at shipping companies.
Delivery times specified include only business days (Sunday-Thursday), excluding Fridays, Saturdays, and holidays.

Standard registered shipping fees are included in the product price. If the customer chooses to upgrade shipping, additional costs will be displayed on the shopping cart page and added to the final amount due.
For installment purchases, shipping fees may be charged in the first installment.
Customers may collect products directly from the store by prior arrangement.
No shipping fees will apply if products are collected in person.

For any questions or inquiries regarding the products, usage instructions, or store policies, customers can contact:

Images displayed on the website are for illustration purposes only and are not binding.
The store and/or its representatives will not be liable for any direct, indirect, consequential, or special damages arising from the use of the website.
The store is not responsible for assembling or installing purchased products; this responsibility lies with the customer.
All information, graphics, design elements, trademarks, and logos displayed on the website are the sole property of the store.
Website content may not be copied, reproduced, distributed, published, or used in any manner without prior written consent from the store.